Introduction
This document walks you through the steps to create a UPS.com user account to link it to UPS® Customer Solutions applications and activate the account. To avoid disruption, do not use the existing username and password used for your current process. You will not need to share your password with anyone including UPS personnel; however, your account representative will need your username if helping to link shipper accounts.
Create User Account on UPS.com
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Go to UPS Login page and click Log In. The Log In page appears.
Sign Up for an Account
You will be directed to the Sign Up page. Do not use an existing account or a social media account. Do not share this password with anyone at UPS. You may need to share the username if you need help with attaching shipper accounts to this user.
- On the Log In page, click Sign Up
Fill In Data
- Enter the following information on the Sign Up page
| First and Last Name | No email address, no special characters, and no URLs |
| Email address | Use a business email address, it is recommended to use a team mailbox |
| Country Code | |
| Phone Number | The phone number point of contact should UPS need to reach you regarding this account |
| Username | Must be 1 to 16 characters long, no spaces, no email address, no special characters, and no URLs |
| Password | Must be 12-26 characters long, must have at least one special character, one number, one upper case, and one lower case letter |
| UPS Technology Agreement | Must read and click agree |
| Click Sign Up to create your profile. | |
Verify Your Email
- The Verify Your Email page appears. Check the inbox of the email address used to sign up.
- Locate the verification email, copy the verification code received, and paste it into the field. Click, Verify My Email and the new user account is confirmed.
Complete
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